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Privacy Policy – Apdis GmbH

Version: May 2026

1. Introduction and Data Controller

Protecting your personal data is an important priority for Apdis GmbH. We process personal data exclusively in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

Data Controller:

Apdis GmbH

Hardstrasse 49

CH-4132 Muttenz

Switzerland

E-mail: info@apdis.ch

2. Collection and Processing of Personal Data

We collect personal data whenever you interact with us. This includes in particular:

  • master data

  • order and payment data

  • technical data

  • interaction and newsletter data

This may include:

  • name and address

  • e-mail and telephone number

  • purchased products and payment methods

  • IP address and browser information

  • website usage and newsletter interaction

3. Purposes of Data Processing

Personal data is processed for purposes including:

  • contract fulfilment

  • payment processing

  • customer support

  • newsletters and personalised recommendations

  • fraud prevention and IT security

  • website analytics and optimisation

  • creditworthiness checks

  • compliance with legal obligations

4. Disclosure to Third Parties

We only disclose personal data where necessary for the provision of our services or where legally required.

Recipients may include:

  • Swiss Post Ltd.

  • Wallee Group AG

  • Brevo / Sendinblue GmbH

  • Creditreform

  • CRIF AG

  • hosting and cloud providers in Switzerland or the EU

  • Google Ireland Ltd.

  • Microsoft Corporation

We do not store complete credit card information ourselves.

5. Creditworthiness Checks and Debt Collection

If invoice payment is selected, personal data may be transferred to external credit agencies such as Creditreform or CRIF AG for identity and creditworthiness verification.

In the event of unpaid claims, necessary data may be transferred to debt collection providers.

6. Analytics Tools, Cookies and AI Technologies

Our websites use cookies and similar technologies to ensure functionality, analyse usage and improve our services.

6.1 Consent Management

Non-essential cookies and tracking technologies are only activated after your consent via our consent management tool.

6.2 Google and Microsoft Services

We use services provided by:

  • Google Ireland Ltd.

  • Microsoft Corporation

Personal or pseudonymised data may be transferred to the United States.

6.3 Use of Automated Systems and AI Technologies

Apdis may use automated systems and AI-supported technologies for:

  • customer communication and support

  • e-mail processing

  • product recommendations and search functions

  • personalised content and newsletters

  • analytics and optimisation

  • fraud prevention and IT security

  • internal operational automations

No exclusively automated decision-making with legal effect takes place.

7. International Data Transfers

Some service providers or server locations are located outside Switzerland, particularly in the United States.

Where required, recognised safeguards are used, including:

  • Swiss-U.S. Data Privacy Framework

  • EU Standard Contractual Clauses

8. Data Security and Retention

Personal data is protected using modern technical and organisational security measures, including TLS encryption.

Data is retained only as long as necessary or legally required.

9. Your Rights

You have rights including:

  • access to personal data

  • rectification

  • erasure

  • restriction of processing

  • data portability

  • withdrawal of consent

  • objection to processing

  • objection to profiling for marketing purposes

You may contact us at: info@apdis.ch

You also have the right to lodge a complaint with the competent supervisory authority, including the Swiss Federal Data Protection and Information Commissioner (FDPIC).

10. Amendments

Apdis GmbH reserves the right to amend this Privacy Policy at any time.

The latest published version on the website shall apply.